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Contact FundsIQ

Need help with your account, Premium, CBT practice, referrals, payments or another FundsIQ feature? We're here to help.

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Email Support

For general questions, technical problems, account issues, payment questions or feedback, contact the FundsIQ team by email.

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Academic Support

If you experience a problem with a GST course, CBT practice feature, academic tool or your learning account, include enough information for us to understand the issue.

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Payment & Premium

For Premium or payment-related issues, include the relevant transaction information when contacting support.

Do not send your password, PIN, OTP or complete card information by email.

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Feedback

We welcome suggestions, bug reports and ideas that can help improve FundsIQ for students.

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When contacting us

To help us respond more effectively, please include:

  • The email address associated with your FundsIQ account.
  • A clear description of the problem or question.
  • The relevant page or feature where the issue occurred.
  • A screenshot when it helps explain the problem.
  • A transaction reference for relevant payment issues.

Security reminder: Never send your password, bank PIN, OTP, Firebase credentials, Paystack secret key or other private security information to anyone claiming to provide FundsIQ support.